Return Policy


Your complete satisfaction is our top priority! If you are not 100%

satisfied with your purchase for any reason, we will gladly accept returns

of packages within 30 days of the sale date and issue a full refund. We will

also pay for the return shipping.


All we ask is that the product is not used or expired, is in the same

condition you received it and is in the original box and/or packaging.

Unfortunately, we cannot extend this return policy to resellers of our

product. For returns from destinations outside the 48 contiguous states, or

for any other questions or concerns, please contact us at 815-452-2693 or


All return credits and refunds are processed within approximately 7-10 days

upon arrival at our distribution center.


Packing Your Return


The box that the items were originally shipped in can be reused if the

sizing is appropriate. Simply apply the prepaid shipping label acquired

through the online return process or from our customer care team. As

mentioned above, please attach the return label to your package and either

drop it off at any Fedex drop-off location or hand-off to a Fedex driver.

NOTE: Return shipments are not eligible for scheduled pick-ups by Fedex.

Please contact us with any questions or concerns at 815-452-2693 or




Shake Well Inc.  |  402 Westminster  |  Germantown Hills, IL  |  815-452-2693   |   REFUNDS/RETURNS   |   PRIVACY POLICY